Job details

About Sound Physicians:  

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Team:

Sound Physicians is a physician-founded and led organization providing services across the acute episode of care – through emergency medicine, critical care, hospital medicine, anesthesia, value based care, telemedicine and physician advisory services. Our clinicians and business colleagues are committed to improving outcomes for patients and hospitals through a proven performance management model. We strive to be the practice of choice for providers and the partner of choice for hospitals across the country.

About the role:  

The Senior Anesthesia Coordinator role is to assist locally in the operations of Sound Physicians in providing management services to the Anesthesia program. The Senior Anesthesia Coordinator is responsible for, but not limited to, onsite practice management and daily oversight of administrative responsibility for the Anesthesia program.  The Senior Anesthesia Coordinator will have a visible presence and involvement with the entire site team and multiple hospital departments including the Medical Staff Office, as well as community providers and specialty physicians.  This position will report to either the Program Manager or Regional Director or VP of Operations. The Senior Anesthesia Coordinator will work closely with the Program Medical Director to ensure optimal performance and efficiency of the program, and is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial and clinical performance.

In this role, you will be responsible for:

Schedule Coordination

• Creation and management of the Anesthesia team schedule with site Program Medical Director and staffing coordinator with proactive 3–6-month planning, labor/staffing mix awareness and escalation of critical staffing gaps.
• Driving internal staffing call with Program Medical Director and Staffing coordinator, timely and appropriately follows up on scheduling issues and/or barriers.

Physician/CRNA Interview and Onboarding Coordination

• Coordinating onsite physician/CRNA interviews with hospital leadership and follows up on hiring recommendations.
• Overseeing coordination of physician/CRNA orientation and facilitates all on boarding requirements.

Practice and Central Services Coordination

• Ensure physicians’/CRNA’ shifts for payroll with 100% accuracy including proper documentation of shifts worked and documentation of rates as appropriate.
• Serves as a liaison between Sound and Hospital Medical Staff Office. Ensures credentialing and provider enrollment packets are complete and proactively follows up on missing documentation.
• Serves as a liaison between Hospital departments and the Anesthesia team. Builds and maintains relationships with cross-functional departments across the hospital to provide information and resources as needed.
• Understands program requests around committee participation and assists Program Medical Director with ensuring Anesthesia participation.
• Communicates to Anesthesia team key announcements and maintains important team documents.
• Oversees partnership with internal Provider Enrollment, Billing, Payroll and Compliance teams.

Administrative

• Provides administrative support to Program Medical Director including schedule and special projects.
• Coordinates monthly team meeting including scheduling, agenda, room/material facilitation, and meeting minutes.
• Manages incoming phone calls, faxes, and mail.
• Maintains a Master team list and hospital

A successful candidate will have a demonstrated track record of a combination of these competencies, personal attributes, knowledge, and experience:

Competencies:

• Communication: The ability to speak, write, and listen clearly and consistently
• Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships among hospital partners, dyad/triad partners, and Sound team members at all levels (C-Suite, Sound, and Team) Strong executive presence (managing the tone, reading/managing the room). Represents in a professional manner as the face of Sound in a "One Sound" approach.
• Team Work: The ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
• Critical Thinking: The ability to be proactive; anticipate needs; ability to make good decisions with incomplete, ambiguous information
• Negotiating: Reach consensus while maintaining positive, sustainable relationships
• Business Development: The ability to anticipate the needs of our internal and external partners and be responsive

Personal Attributes:

• Emotional Quotient: The ability to identify and manage one’s own emotions, as well as the emotions of others, using this information to guide one’s thinking and actions
• Learning Agility (Curiosity): Seeks out diverse experiences and apply lessons learned to new challenges
• Self-Starter/Takes Initiative: Independently assesses situations, addresses conflicts and leads action without hesitation
• Passion: Demonstrable enthusiasm for the healthcare industry and driving quality outcomes

Knowledge:

• Minimum: High School Diploma or GED. Medical Assistant Certification is required
• Preferred: BA/BS plus Medical Assistant Certification

Experience: 

• Minimum: 1-2 years Healthcare customer service and/or 1-2 years’ work in Medical Office staff, Medical Group Management or Hospital setting

• Preferred: 2-3 years Healthcare customer service and/or 2-3 years’ work in Medical Office staff, Medical Group Management or Hospital setting

• Technology competency with electronic software needed for role (i.e., Sound Connect, EMR)

• Proficiency with Microsoft Office Suite (i.e. Outlook)

Other Details:

• Indoor office environment within a hospital(s)
• Sitting at desk for up to eight hours (w/breaks)
• Working on computer for up to eight hours (w/breaks)

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.