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Director, Clinical Performance

; Remote

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Compassion. Expertise. Purpose.

At Sound Physicians, nurses are the heartbeat of patient care. You bring clinical skill, empathy, and steady leadership to every interaction—ensuring patients feel seen, supported, and safe throughout their hospital journey. Whether at the bedside, in care coordination, or in leadership roles, you are essential to delivering high-quality, patient-centered care.

With a national footprint and a culture rooted in collaboration, Sound empowers nurses to thrive. You are supported by systems that value your voice, elevate your impact, and foster continuous growth—because your work makes a difference every day.

  • Job Type: Full Time
  • Job Level:
  • Shift:
  • Travel:

Director, Clinical Performance

United States

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Date posted:

02/26/2026

Category:

Clinical Performance Nursing

About Sound:

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

  • A remote-first culture that values flexibility and collaboration
  • Opportunities to grow your career while making a real impact
  • A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

  • Medical insurance, Dental insurance, and Vision insurance
  • Health care and dependent care flexible spending account
  • 401(k) retirement savings plan with a company match
  • Ten company-paid holidays per year

About the Role:

As the Director of Clinical Performance for Emergency Medicine, you serve as a strategic clinical leader shaping the performance trajectory of Sound’s Emergency Medicine service line. You will leverage deep EM expertise, data‑driven insights, and strong stakeholder relationships to influence and elevate clinical, operational, and cultural performance across diverse hospital environments.

Serving as a bridge between clinical operations, operations leadership, and external partners, the Director partners closely with internal leaders, clients, and clinical teams to design, implement, and sustain scalable performance solutions aligned with Emergency Medicine goals.

The EM Director of Clinical Performance reports to the Chief of Staff or designee.

The details:

This role is a work-from-home, virtual opportunity, with frequent travel.

In this role, you will be responsible for:

Clinical & Program Operational Strategy Leadership

  • Lead execution of clinical performance strategies aligned with EM priorities and practice goals.
  • Identify opportunities to improve clinical workflows, operational efficiency, and care delivery performance.
  • Partner with operational and clinical leaders to ensure strategies are scalable, sustainable, and measurable.

Insight‑Driven Performance Improvement

  • Leverage clinical, operational, and financial data to identify trends, gaps, and opportunities for improvement.
  • Translate complex performance data into clear insights and actionable plans for leaders and frontline teams.
  • Establish frameworks for performance monitoring, accountability, and ongoing optimization.

Client & Stakeholder Leadership

  • Serve as a trusted advisor to clients, Divisional CMO’s and Medical Directors and other internal stakeholders.
  • Communicate clinical performance insights, recommendations, and outcomes effectively across audiences.
  • Foster collaborative partnerships that align stakeholder expectations with operational realities and performance goals.

Implementations Clinical Insight Leadership

  • Provide clinical performance expertise during implementations, launches, and transitions.
  • Partner with implementation teams to ensure programs are operationally sound and aligned with clinical best practices.
  • Support change management efforts to accelerate adoption and long-term success.

Sound Practice Solutions (SPS) Leadership

  • Support strategic growth and operational excellence of Sound Practice Solutions initiatives.
  • Partner across teams to align SPS offerings with enterprise performance objectives and client needs.
  • Identify opportunities for innovation, standardization, and scalable best practices within SPS.

Enterprise Patient-Frist Culture of Excellence Ambassador

  • Champion a culture focused on patient-centered care, clinical excellence, and continuous improvement.
  • Promote best practices that enhance quality outcomes, clinician experience, and patient satisfaction.
  • Model collaborative leadership and reinforce organizational values across teams and partnerships.

Organizational Performance & Accountability

  • Define performance metrics and accountability structures supporting enterprise goals.
  • Drive disciplined execution through clear expectations, follow-through, and measurable outcomes.
  • Support leadership teams in building a culture of ownership, accountability, and performance transparency.

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of the following values, knowledge, and experience.

Values:

  • Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done.
  • Resourceful: Proactive willingness to utilize available information and tools to figure things out.
  • Work Ethic: Dedication to getting the job done well and on time regardless of circumstances
  • Trustworthy: Demonstrates a high degree of integrity; keeps confidences; does what they say they will do.
  • Reliable: Consistent in thoughts, actions and outcomes.
  • Decisive: Demonstrates the ability to jump in, making decisions quickly and effectively.
  • Passionate: Demonstrates a genuine enthusiasm for and excitement about the work; gets others excited about work or projects they're involved in and working on.

Knowledge:

  • Bachelors Degree in Nursing
  • Active RN license

Experience:

  • 5 years emergency nursing experience, leadership experience
  • Strong, clinical knowledge of emergency practice: medical, nursing, risk, EMTALA, compliance
  • Knowledge of Process Improvement methodology
  • Proficiency with Microsoft Office Suite

Salary Range

  • This position offers an annual salary range of $120,000-$150,000. Exact salary will depend on the candidate’s experience, education and geographic location. This position is eligible for additional compensation beyond base pay.

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Our values in action

  • Uncompromising Care:

    You deliver thoughtful, evidence-based care with compassion and precision. We support you with tools and workflows that enhance your ability to make a meaningful impact—because excellence is essential in every moment.

  • Collaboration:

    You are part of a deeply connected care team, working side by side with physicians, APPs, and other clinical partners to ensure coordinated, efficient, and respectful care.

  • Accountability:

    You lead with integrity, owning your role in patient outcomes, advocating for safety and quality, and contributing to performance across the hospital environment.

  • Ingenuity & Empathy:

    You bring calm leadership and creative problem-solving to complex situations, balancing clinical expertise with genuine care for patients, families, and your team.

Career Path

  • Practicing
  • Site Leadership
  • Specialty Leadership
  • Practicing :

    Begin your journey as a Clinical Performance Nurse by partnering closely with hospital medicine teams to elevate patient care, improve outcomes, and strengthen clinical workflows. In these roles, you build expertise in performance improvement, data interpretation, documentation support, and clinical education — helping clinicians stay aligned, supported, and able to deliver exceptional care. As you progress through roles such as CPN, CPN‑Advanced, and Ambassador CPN‑Advanced, you deepen your impact, take on broader site support, and help drive consistency and connection across teams.

  • Site Leadership :

    Grow into leadership roles where you guide and support clinical performance at the facility or local cluster level. As a Clinical Performance Lead or Clinical Performance Supervisor, you coach and mentor CP teams, collaborate with hospital leadership, and ensure the day‑to‑day execution of performance strategies. You play a critical role in aligning teams, reinforcing best practices, and helping drive improvements in quality, documentation, throughput, and communication — all while fostering strong relationships with clinicians and hospital partners.

  • Specialty Leadership :

    Advance into wider-reaching leadership roles that shape performance across multiple hospitals, regions, and service lines. Leaders such as Managers and Directors of Clinical Performance bring together teams, processes, and analytics to support sustained performance and operational excellence. At the most senior levels — including Vice President of Clinical Performance and beyond — you help set organizational strategy, lead high‑impact initiatives, and influence national standards. These roles elevate the voice of nursing and ensure that clinical performance remains connected, collaborative, and consistently improving across Sound.

Hear from our team

  • Catherine Terry

    “Our nurses make a difference every day—improving quality care in their local communities and across the nation. United by purpose, we’re a strong nursing community that shares best practices, celebrates wins, and overcomes challenges together, drawing on diverse expertise from coast to coast.”

    Catherine Terry,
    Chief Nursing Officer

  • Kim Baser

    “Our highly skilled Clinical Performance Nurses drive clinical excellence through structured workflows and by aligning care delivery around key quality metrics. These valued members of our clinical performance team leverage advanced data analytics to identify opportunity to partner closely with hospital leadership, care team and our Sound clinical leaders to enhance care coordination and support continued improvement to patient quality and outcomes.”

    Kim Baser,
    Regional Vice President of Performance Management & Nursing

  • Cody Maxeyr

    “Our nurses are a powerful community of leaders who are united by a shared purpose to improve our patient’s quality. Wielding cutting-edge analytics our nurses pioneer data-driven strategies to overcome systemic healthcare challenges and develop workflows that lead to exceptional patient outcomes in the communities we serve.”

    Cody Maxey, RN
    Regional VP of Performance Management & Nursing

Rewards

  • Medical, Dental and Vision Insurance

  • Health Savings Accounts (HSA) with Match & Flexible Spending Accounts (FSA)

  • Wellness Programs (Kaia Health, Maven, Real Appeal)

  • Short & Long-Term Disability

  • 401K with company match

  • Leadership Development Programs (e.g., LEAD)

  • CME Reimbursement

  • Physician Mental Health Counseling

  • Continuing Education & Professional Licensing Support

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