Shared Services Careers

About Sound

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Role

The Compliance Specialist, APP (CSAPP) handles administrative tasks associated with the compliance management of collaborative agreements for all of our working APPs. The CSAPP partners directly with the privileging and compliance colleagues to ensure all administrative tasks pertaining to the collaborative agreement process are completed. 

The Details:   Full-Time, Remote WFH

In this role, you will be responsible for:  

• Remaining compliant with active and accurate collaborative agreements for all working APPs
• Pre-filling agreement and all forms necessary prior to sending to clinician, site and/or licensing board
• Requesting and facilitating the return of complete and accurate documents
• Ensuring that a current copy of the collaborative agreement has been received
• Ensuring all items needed for compliance are accounted for and available via Salesforce 
• Maintaining required database(s) (Salesforce & Owl), as needed
• Uploading all documents into designated databases as outlined in the department’s policies and procedures
• Escalating any “concerns” to Director
• Effectively communicating all updates to the appropriate parties: Privileging Consultant, Privileging Team Lead, Privileging Manager, Permanent Recruiter, APP Compliance Business Analyst, Director of Compliance and Audit
• Creating and maintaining strong internal relationships with all stakeholders: Privileging Consultant, Privileging Leadership Team, APP Compliance Business Analyst, Director of Compliance and Audit, Regional Director of Advance Practice Providers, and VP of Advance Practice Providers
• Partnering effectively with the compliance associate
• Additional related projects as needed 

What we are looking for:   A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:  

Values

• Work Ethic: Dedication to getting the job done well and on time, regardless of circumstances, a can-do attitude
• Communication: The ability to speak, write, and listen clearly and consistently
• Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound 
• Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
• Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
• Adaptability: Demonstrates flexibility and a willingness to change as circumstances evolve and be coachable
• Resourcefulness: Proactive willingness to utilize available information and tools to figure things out, not afraid to ask questions when necessary
• Commitment: Demonstrates a dedication to the job, project, organization, customer/clients, and co-workers
• Self-Motivation:  Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what is next

Education and Experience

• Minimum: High School Diploma or equivalent experience
• Experience or strong understanding of hospital privileging or credentialing
• Strong attention to detail
• Experience with document systems such as Docusign, Adobe PDF, Nitro PDF pro etc.
• Prior experience in a similar administrative role
• Preferred: Privileging or Credentialing in a medical setting

Pay Range

•  $24-$28 hourly. Exact pay will be determined based on candidate experience, geographical location.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.  

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.