Shared Services Careers

About Sound

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Role

The Compliance Analyst will report to the Supervisor of Compliance & Privacy Operations and will primarily conduct research and analyze large datasets from various sources to prevent fraud, waste, and abuse. The Compliance Analyst will conduct reviews and assessments across multiple service lines to ensure adherence to state and federal regulations. This position is on the Sound Compliance team and will serve as a liaison, assisting with communication with other Central Services departments, such as Revenue Cycle Management and Legal. This role serves as a liaison between the hospital and Sound remote colleagues to mitigate risk, including preventing inappropriate PHI disclosure, addressing other HIPAA violations, responding to regulators, and communicating with vendors. The Compliance Analyst will work with the Supervisor of Compliance & Privacy Operations to draft annual compliance education based on current state laws and federal regulations. Sound Physicians contracts with over 250 individual hospitals. This position is both client-facing and colleague-facing. 

This position ensures compliance with Federal and State laws, that Sound functions within the confines of each Business Associate Agreement (BAA), and that all contractual and regulatory obligations are met.

Essential Duties and Responsibilities

• Demonstrates the ability to communicate effectively regarding billing and documentation policies, procedures, and regulations; obtains clarification of conflicting, ambiguous, or non-specific information.
• Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• The ability to absorb information and form general rules or conclusions (including finding relationships among seemingly unrelated events) and apply general rules to specific problems to produce answers that make sense
• Research and respond to compliance inquiries, draft responses to reporters, and regulators as required.
• Work closely with the Supervisor of Compliance & Privacy Operations on Risk Assessments.
• The ability to draft documents for the implementation of internal controls, compliance policies, and procedures.
• Reviewing and assessing potential fraud activity and developing fraud detection tools.
• Audits medical record documentation to identify coding variances; prepares reports of findings. Prepares reports in accordance with the Compliance Programs and develops a plan for next steps.
• Acts as a liaison and/or facilitates communication with other central service teams.
• Maintains clear and consistent communication
• Monitors system outputs for integrity and error identification and reports all errors to management.
• Perform problem resolution, including analysis and troubleshooting.
• Project Management skills required to maintain organization and report out weekly to management on the status of current projects.
• Maintains strict confidentiality with regard to protected health information and understands and adheres to Sound’s HIPAA Privacy & Security policies and procedures.
• The ability to educate staff and management on compliance requirements and changes.

Values

• Analytical mindset: Ability to interpret and communicate complex compensation data effectively. 
• Proactive problem-solving: Demonstrates ownership of work, identifies opportunities for improvement, and drives solutions.
• Strong collaboration: Works well across Finance, HR, and Clinical Operations to build consensus on compensation strategies.
• Growth-oriented: Keeps up with industry trends and continuously seeks ways to enhance compensation strategies.
• Detail-oriented: Delivers consistent and accurate work, particularly when handling sensitive employee data and documentation.
• Responsive: Prioritizes timely communication and follow-up; understands the urgency behind employee requests.
• Solution-Seeking: Uses sound judgment to address issues independently when possible, escalating only when necessary.

Knowledge, Skills, and Abilities

• Excellent analytical and critical-thinking skills
• Excellent organizational skills
• Excellent written and oral communication skills
• Strong interpersonal skills
• Creative and persistent problem solver
• Client service-oriented (both internal and external)
• Ability to multitask and prioritize workload in a fast-paced environment
• Recent experience with revenue cycle preferred
• Recent experience with project management preferred
• Strong written and verbal communication and interpersonal skills
• Ability to use independent judgment and to manage and impart confidential information.
• Ability to adapt, modify, and prioritize audit functions as required
• Skills in research, auditing, risk assessment, and communication

Education and Experience

• High school Diploma or GED certificate
• Coding Certification required (Any of CPC, CPC-H, CCS, CCS-P)
• Experience using compliance management software, such as GRC, or data security is a plus
• At least one year of experience coding Evaluation and Management services
• Ability to clearly communicate medical coding information
• Knowledge of auditing concepts and principles
• Knowledge and understanding of professional fee coding (CPT and ICD-10), physician group practice revenue cycle processes, regulatory compliance issues related to billing and coding, documentation standards, and third-party payer processes
• Experience in related roles like auditing, risk management, or operations provides a strong foundation, with specific industry knowledge (e.g., HIPAA in healthcare, AML in finance)

Salary Range

• This position offers an annual salary range of $70,000-$80,000. Exact salary will depend on the candidate’s experience, education and geographic location.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. 

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.