Shared Services Careers

The Details: This is a remote, part-time, 12–16-week contract role.

In this role, you will be responsible for:

Project Leadership & Execution

• Lead, plan, and execute cross-functional business, technology, and process improvement projects from initiation to completion.
• Develop and maintain comprehensive project plans, roadmaps, and timelines, ensuring projects are delivered on time, within scope, and on budget.
• Ability to apply project management methodologies and practices, including developing a project plan, charter, scope, project management approach and management plans, such as the statement of work, cost estimates, and schedule.
• Manage project scope, risks, dependencies, and deliverables, proactively identifying and resolving roadblocks and escalating accordingly.

Stakeholder Management

• Serve as the primary point of contact for stakeholders, ensuring clear communication and collaboration across teams.
• Work closely with business leaders, technology teams, and process owners to align project objectives with organizational goals.
• Facilitate executive-level discussions and provide data-driven insights for decision-making.
• Manage relationships with third-party vendors, contractors, and service providers, ensuring contractual obligations and SLAs are met when applicable.

Mentoring & Coaching

• Provide guidance, mentorship, and coaching to junior and mid-level project managers to enhance their skills and effectiveness.
• Foster a culture of continuous learning and professional development within the project management team.
• Lead training sessions or knowledge-sharing workshops on best practices, methodologies, and emerging project management trends.

Process Improvement & Governance

• Apply best practices in project management methodologies (Agile, Waterfall, Hybrid) to drive efficiency and effectiveness.
• Identify opportunities for business process optimization, operational improvements, and automation.
• Implement project governance frameworks, ensuring alignment with organizational standards.
• Lead change management efforts to ensure seamless adoption of new business processes or technologies.

Financial & Performance Oversight

• Develop and manage project budgets, forecasts, and resource allocation.
• Define and track key performance indicators (KPIs) to measure project success and business impact.

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: 

Values: 

• Resourcefulness- Proactive willingness to utilize available information and tools to figure things out
• Adaptability- Demonstrates flexibility and a willingness to change as circumstances evolve
• Collaboration- Demonstrates the ability to work well with others to accomplish a goal; takes opinions of others into consideration; includes others in the decision-making process
• Intellectual curiosity- Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done
• Passion- Demonstrates a genuine enthusiasm for and excitement about the work; gets others excited about work or projects they're involved in and working on
• Strategic thinking- Demonstrates the ability to look at the big picture and proactively develop a plan of action
• Teamwork-Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization

Knowledge:

• Bachelor’s degree in required
• Strong knowledge of project management methodologies such as Agile, Scrum, Waterfall, or Hybrid approaches
• Ability to navigate complex, cross-functional environments and collaborate with diverse stakeholders
• Proficiency with project management tools including Microsoft Project, Jira, and Smartsheet
• Proficiency with Microsoft Office including SharePoint/Teams, Excel, Word, and Visio
• Excellent communication, leadership, and problem-solving skills
• Strong ability to manage competing priorities in a dynamic, fast-paced setting
• Familiarity with process improvement methodologies such as Lean or Six Sigma preferred
• Healthcare experience a plus

Experience:

• 7+ years of project management experience, with a proven track record of leading business, technology, and/or process improvement projects 
• PMI (Project Management Institute) PMP® (Project Management Professional) certification required