Shared Services Careers

About Sound

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Self-managed PTO Plan OR Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Role

The Privileging Consultant (PCT) manages the hospital privileging process for all healthcare providers, providing services to a Sound Physicians managed program. The PCT partners directly with the Privileging Coordinator and 3rd Party Agency contacts to ensure each provider completes the required privileging application and provides the appropriate supporting documentation as outlined by the hospital’s privileging standards and bylaws. The PCT serves as the main point of contact for privileging for both internal and external customers.

The Privileging Consultant is responsible for effectively communicating privileging updates to all necessary parties, including but not limited to Chief Medical Officers, Regional Leadership, Staffing Consultants, locums company contacts, Recruiting, etc. via email, phone calls, and weekly regional staffing calls. The PCT also creates and maintains strong working relations with each of Sound’s clients.

Essential Duties and Responsibilities

• Successfully manage and execute all privileging tasks related to the hospital privileging process for each healthcare provider going to a Sound Physicians program.
• Request and facilitate the return of a complete and accurate privileging application, to include all required supporting documentation.
• Escalate any “red flags” to Risk Management and appropriate Regional Leadership, Staffing Consultant & Recruiting Consultant, as applicable.
• Facilitate reappointment files as needed – PCT will be responsible for tracking/running reappointment report monthly and following up to ensure providers are reappointed by reappointment date.
• Responsible for uploading hospital correspondence and entering privilege dates once a file is complete into Salesforce.
• Enter and maintain current privileging information in Salesforce.
• Effectively communicate all privileging updates on the weekly regional staffing calls.
• Responsible for completing weekly update emails to regional teams to include proactive updates on all files in process and using color code system.
• Create and maintain strong client relationships.

Values

• Passion: Demonstrates a genuine enthusiasm for and excitement about the work; gets others excited about work or projects they're involved in and working on.
• Intellectual Curiosity: Shows a genuine interest in learning new things and wants to know the reason “why” behind the way things are done.
• Resourcefulness: Proactive willingness to utilize available information and tools to figure things out.
• Work Ethic: Dedication to getting the job done well and on time, regardless of circumstances, a can-do attitude 
• Teamwork: Displays the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
• Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process

Knowledge and Experience

Organization:

• Able to successfully manage multiple tasks at any given time
• Able to keep track of multiple sources of data

Dealing with Ambiguity:

• Able to shift gears comfortably
• Isn’t upset when things are up in the air
• Can comfortably handle risk and uncertainty

Strong Communicator:

• Able to relay a concise message with relevant and necessary facts
• Able to discriminate information to all colleagues, including upper management
• Demonstrates effective listening skills

Sense of Urgency:

• Able to work successfully under tight deadlines
• Able to act promptly, decisively and without delay
• Is timely when sharing information with others

Customer Service:

• Is dedicated to meeting the expectations and requirements of internal and external customers
• Able to establish and maintain effective relationships with customers

Education and Experience

• Minimum:  High School education or equivalent
• Minimum: Prior experience in the health services industry or prior experience in a similar administrative/project management role

Pay Range:$20-$28. Exact pay will be determined based on candidate experience and geographic location.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. 

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.